Lead response for home service businesses

Your leads aren't the problem. How long they wait is.

A lead comes in while you're on a job, and by the time you're free, they've already booked someone else. I build the system that responds the second a lead comes in, then grades it and sends it to you on a channel you actually check, so you know at a glance who needs a call back now.

Gnius Automations
The leak

You pay to make the phone ring. Then the lead sits.

Most owners already have the front end handled. The form works, the ads run, the leads come in. The money leaks out after that. A lead comes in while you're on a roof or under a sink, and it sits for hours. By the time you see it, they've called three other people and booked one. It was your job. You just weren't the one who answered first.

The lead waits

You can't stop mid-job to answer every lead the second it comes in. But the homeowner isn't waiting. Whoever replies first usually wins, and it usually isn't the person still on a ladder.

You can't tell the urgent ones from the rest

Some leads need a call back this minute. Others can wait. When they all land the same way, the ready-to-buy ones get the same slow treatment as the tire-kickers.

The quiet ones get forgotten

A lead that didn't reply the first time is often still winnable. But nobody has time to circle back, so it goes quiet and you never think about it again.


What I set up

I make the fast response happen for you.

  • 1The second a lead comes in, it gets an instant response, so no one is left waiting on you.
  • 2Every lead is graded hot, warm, or low, so you can see how urgent it is at a glance.
  • 3Every lead is sent to you on a channel you actually check, not buried in your inbox.
  • 4A reply comes drafted for you, ready to send or tweak.
  • 5If a lead goes quiet, a follow-up message goes out on its own, on a timer you set.
  • +The grading and drafting run on AI, tuned to what a good lead looks like for your business. That is the part that saves you the time, not just the speed.

This isn't a new system to learn. It's the fast response you already know you should be giving, happening for you, so you can stay on the job.

What happens when a lead comes in
A new lead comes in
Form / website / ad
Responded to, graded & logged
Instant reply · AI grade
Sent to you, reply drafted
Text / Slack / DM · Ready to send
The system

What the system actually does.

Three pieces working together.

Instant response

A lead comes in → an auto-reply goes out in seconds, so they hear back before they call the next guy → the lead is saved where you can see it.

Grade and alert

The lead is read and graded hot, warm, or low, with a one-line reason → it is sent to you on a channel you actually check → the reply is already drafted, ready to send or tweak.

Follow-up

The lead didn’t reply → a follow-up message goes out on its own, on a timer you set → so a quiet lead never turns into a lost job.

How it works

A focused first build.

We start with one thing: the moment a lead comes in. I map exactly what happens now, find where leads are slipping through, and build the response and follow-up that fixes it.

01 · YOU SHOW THE CURRENT SETUP

You tell me what happens now, the moment a new lead comes in.

02 · I FIND WHERE LEADS SLIP

I pinpoint exactly where they wait, get missed, or fall through.

03 · I BUILD THE RESPONSE

The instant response, grading, and follow-up get built and connected for you, and I recommend the right tools if you don't have them yet.

04 · YOU SEE IT RUN

You watch it handle a real lead end to end before it goes live.

Ownership

You own what's built, and you see how it works.

No black box. You get a clear walkthrough of what was set up, how it runs, and what each piece does. The tools it runs on are yours, and their costs are transparent, no hidden markups. If you want it kept current and improved over time, that's something I offer, but you're never locked into anything you didn't ask for.

You own the setup

What's built is yours, documented and explained, not held hostage.

Transparent costs

You see exactly what the tools cost. No hidden markup, no surprise fees.

No black box

You'll understand what every piece does and what happens when a lead comes in.

Kept current if you want it

Some clients just want the build. Others want it tuned and maintained as their business changes. Your call.

Is this for you?

Let's be honest about fit.

I'd rather tell you up front than waste your time.

+ A good fit if…

  • You get leads through a form, your site, or ads, and some slip away before you answer
  • You're often on a job when a lead comes in, and can't drop everything to reply
  • You lose work to whoever called the customer back first
  • You want the response handled for you, not another tool to babysit
  • You'd rather deal in plain writing and a fixed scope than a sales runaround

Probably not a fit if…

  • Your leads come in by phone and the problem is missed calls, not forms (that's a different build)
  • You need a full CRM rebuilt or a custom app from scratch
  • You want the cheapest possible gig instead of a setup that holds up
  • You already answer every lead within minutes and nothing is leaking

Most of what I build is lead response. If you've got another repeatable process eating your time, a booking handoff, a sale that needs logging and tagging, just ask.

What it costs
from $750

What you pay depends on how much of the response system you're building, from a single instant-response setup up to the full graded, drafted, and followed-up system. After I see how a lead moves through your setup now, you get a fixed price before any work starts. No hourly, no surprises.

Instant lead response Lead grading Sent to a channel you check Drafted replies Follow-up You own the setup Transparent costs
Start a project

Tell me what happens when a lead comes in right now.

Use the form below to describe your current process. You don't need to know the technical setup, just explain what happens now and what you wish happened automatically.

  • You'll get a reply by email
  • If it's a fit, you'll get a recommended workflow and fixed price
  • If it's not a fit, I'll tell you directly